Privacy and the protection of personal data are of the utmost priority for our company, “MID EAST International Travel Ltd.” The management and protection of the personal data of individuals who visit the website of MID EAST International Travel Ltd. or use its services are subject to the following terms, as well as the provisions of national, European, and international law regarding the protection of individuals and the processing of personal data, as applicable. Please read these terms carefully.
By using our website, you unconditionally accept the practices described in this Privacy Policy.
1. General
MID EAST International Travel Ltd. collects and processes the “personal data” of visitors/users of the website only when they voluntarily provide it during their visit or when using its services. “Personal data” refers to information that can be used to identify or contact an individual, as well as other information related to that individual. The data collected by the company includes the following: full name and email address.
In this contractual relationship, where you are the Data Subject, our Company operates as the Data Controller of your personal data (Article 4 of Regulation (EU) 2016/679).
2. Type and Method of Personal Data Collection:
Visitors to our website can access many pages without needing to provide any personal data. However, the Company may request personal data in the following cases:
– For issuing a ferry ticket, you are redirected to a secure third-party website where you provide your full name, mobile number, and email address. In some cases, passport or ID number may be required for travel to certain destinations.
– For purchasing a gift card from our website, you provide your full name, mobile number, email address, and full billing address. This information is sent to us via email and may be used to contact you regarding the purchase or booking. If the purchase is made with a debit or credit card, you are always redirected to a secure bank environment. We never collect or ask for your bank card information, such as card number, CCV, or PIN, while you are on our website.
– When participating in contests, surveys, and questionnaires, you provide your email address, with your full name, mailing address, and other information being optional.
– When redirected to other third-party websites, the privacy policy changes according to the respective provider’s policy.
3. Communication via Email or Contact Form
When you communicate via email or contact form, you provide data (your email address, likely your full name, and your phone number), which we store to process your request.
4. Newsletter
By subscribing to our newsletter, you consent, according to Article 6(1)(a) of the GDPR, to receive our newsletter, which informs you about our current offers. Upon subscription, we store the time of registration and confirmation. The only required information for the newsletter subscription is your email address. Any additional information provided is optional and will be used for personalized communication with you. Each newsletter email gives you the option to withdraw your consent for future emails.
5. Sharing Your Personal Information
MID EAST International Travel Ltd. does not disclose, reveal, or make available personal data of website visitors to third parties and respects the confidentiality of your personal data and information. Personal data may become accessible and processed by third parties, such as ferry companies, only when a service is purchased through our website. Data sharing with third parties is done only when necessary for the purchase of a service. The shared data is minimal and relevant to the service purchased. Sharing of data is allowed by law or court order only to the competent authorities. Personal data may be transferred to third countries if you are traveling to those destinations. Data controllers in third countries are required to comply with European data protection regulations and are contractually bound to provide appropriate safeguards regarding the transfer of your data.
6. Cookies and Other Technical Information
When you visit www.mideast.gr, we will send a “cookie” to your computer. Cookies are small files stored in your browser that save information about your use of the website on your hard drive. This allows us to recognize your computer the next time you visit our site or make a reservation. Note that all cookie data is encrypted for security reasons. You can always choose to accept only necessary cookies for website functionality and refuse advertising cookies from www.mideast.gr.
7. Protection and Security of Personal Data
The Company will not transfer or disclose personal data without your consent to third parties not related to it, except for compliance with court orders and legal provisions only to the competent authorities. The Company takes all necessary security measures to protect personal data from unauthorized access, alteration, disclosure, and destruction. Only authorized employees of the Company are allowed to access personal data.
For any questions, clarifications, or comments about this privacy policy or to submit objections and exercise your legal rights, visitors/users can contact the Company by sending an email to dpo@mideast.gr.
8. Children’s Transaction Policy
MID EAST International Travel Ltd. does not conduct transactions with children. If we become aware that the user is under 16 years old, the personal information sent will be used to inform them that parental consent is required to complete the purchase.
9. Right to Access, Process, and Delete Your Data
You have the right to access your personal data processed by our Company and to request the correction of any inaccurate data (Article 15 of Regulation (EU) 2016/679). Considering the purposes of the processing carried out by our Company within the framework of our contractual relationship, you can also request the completion of incomplete personal data through a supplementary statement to our Company (Article 16 of Regulation (EU) 2016/679).
Right to erasure (“right to be forgotten”):** You have the right, at any time and at your absolute discretion, to request from our Company, which acts as the Data Controller in our contractual relationship, the deletion of your personal data in accordance with the provisions of Article 17 of Regulation (EU) 2016/679. Any request related to the modification, alteration, or cancellation of your personal data processed by our Company can be sent to us via email at dpo@mideast.gr.
10. Storage and Retention Period of Personal Data
Personal data sent via contact forms is retained for as long as necessary to complete your service request and will be stored on a computer within our company.
Upon completion of a service purchase through our website, your data will be stored on a computer within our company for as long as necessary to fully comply with Public Tax Authorities. In any case, this data is deleted after ten years.
Our server, which stores and protects your information, is located within Greece.
11. Changes to the Privacy Policy
We may update our privacy policy from time to time. We will post any new version of the privacy policy on our website and inform you of significant changes via email.
